


Six Major reasons for an ERP Implementation failure
The process of implementing ERP involves several steps and as per the sources, nearly 75% of ERP implementations fail. In this article, I would like to highlight some of the reasons why ERP Implementations fail based on my experience. Why does an ERP Implementation...
Importance of Knowledge Management in Managed Support Services
Importance of Knowledge Management in Managed Support Services It is challenging to provide service quality as well as quantity in IT support services without a robust knowledge base, essential to solving requests and recurring system issues that can rack up huge...
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