


Benefits of having a robust Oracle SaaS Managed Service Agreement
Benefits of having a robust Oracle SaaS Managed Service Agreement A well-defined Managed Service Agreement establishes clear objectives and deliverables, and helps technology partners gain their customers’ confidence. As a technology expert we have worked with...
Role of Business Users & Consultant in a Successful ERP Implementation
Well, in any ERP implementation IT is considered as the key success factor. However, despite the fact that IT accommodates the Business needs, it is not actually the key success factor. The key roles in an implementation project In fact, Business Users/...
Six Major reasons for an ERP Implementation failure
The process of implementing ERP involves several steps and as per the sources, nearly 75% of ERP implementations fail. In this article, I would like to highlight some of the reasons why ERP Implementations fail based on my experience. Why does an ERP Implementation...
Importance of Knowledge Management in Managed Support Services
Importance of Knowledge Management in Managed Support Services It is challenging to provide service quality as well as quantity in IT support services without a robust knowledge base, essential to solving requests and recurring system issues that can rack up huge...
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