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Importance of Knowledge Management in Managed Support Services

Importance of Knowledge Management in Managed Support Services

by admin | Sep 20, 2022 | Blogs, For Business Users, Managed Support Services

Importance of Knowledge Management in Managed Support Services It is challenging to provide service quality as well as quantity in IT support services without a robust knowledge base, essential to solving requests and recurring system issues that can rack up huge...
Why transition to Fusion Practices Managed Support?

Why transition to Fusion Practices Managed Support?

by admin | Sep 9, 2022 | Blogs, For Business Users, Managed Support Services

Transition is the first and one of the most crucial phases of the engagement with the customer, and for the support program, it is the vehicle for moving to a Managed Services model.  Effective transition of knowledge and services is essential for the success of...
Fusion Practices’ Testing Strategy for Oracle ERP Cloud Implementation

Fusion Practices’ Testing Strategy for Oracle ERP Cloud Implementation

by admin | Jul 15, 2022 | Blogs, For Business Users

Testing is the process of evaluating a system or its component(s) with the intent to find whether it satisfies the specified requirements or not. The testing process Planning, design and performance of testing are carried out throughout the software development...
Our Testing as a service for Oracle Cloud HCM and Financials

Our Testing as a service for Oracle Cloud HCM and Financials

by admin | Jul 6, 2022 | Blogs, For Business Users

To make life easy for our customers, we offer testing as a service via our offering called CloudTestMate. This service comes bundled with a pack of testing scripts across HCM, Financials, and EPM in Oracle Cloud. Further, we also offer a service to automate the...
Fusion Practices Support Model: Our Structure and how we ensure quality 

Fusion Practices Support Model: Our Structure and how we ensure quality 

by Hari Kudchadkar | May 25, 2022 | Blogs, Managed Support Services

Fusion Practices focuses on the delivery and support of service, and value to the business, users, and customers. Our support model provides comprehensive support for all the functions across Finance, Procurement, HR system and its configuration components. Ours is an...
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