


Importance of Knowledge Management in Managed Support Services
Importance of Knowledge Management in Managed Support Services It is challenging to provide service quality as well as quantity in IT support services without a robust knowledge base, essential to solving requests and recurring system issues that can rack up huge...
Oracle Fusion Cloud Procurement: Improving Sourcing Efficiency
Oracle Fusion Cloud Procurement: Improving Sourcing Efficiency Disruptions such as the COVID 19 pandemic have compelled businesses to relook at their procurement process. A resilient and robust supplier management system is the need of the hour. Oracle Cloud Fusion...
Why transition to Fusion Practices Managed Support?
Transition is the first and one of the most crucial phases of the engagement with the customer, and for the support program, it is the vehicle for moving to a Managed Services model. Effective transition of knowledge and services is essential for the success of...
Recent Comments