Fusion Practices’ knowledge database for Managed Support in Oracle Cloud ERP
For the customers that Fusion Practices provides managed support services, we often see that similar kind of issues may be reported. It is important to find permanent fixes to these issues to bring the ticket count lower. In some other cases, we see situations where...
Our Oracle Cloud ERP Managed Support Service Level Agreement (SLA) and Approach
Fusion Practices’ goal is to deliver and exceed the agreed service and quality levels in Oracle Cloud ERP Managed Support Services by providing best practices, shared knowledge and guidelines to activities that contribute to IT operational excellence, using the...
Oracle Intelligent Document Recognition (IDR)
Oracle Intelligent Document Recognition is the next-generation solution for accounts payables invoice recognition based on Machine Learning and AI capabilities. The Accounts Payables department in any organisation often grapples with systematically processing invoice...
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