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Oracle Cloud ERP Managed Support Governance Structure

Oracle Cloud ERP Managed Support Governance Structure

by admin | May 30, 2022 | Blogs, For Business Users, Managed Support Services

Governance Structure Oracle Managed Support services require a clearly defined governance structure because there are several parties involved in the support process. There are end users raising the requests or incidents, there is a level 1 support team that receives...
Mitigating Risks during Oracle Cloud ERP Implementation

Mitigating Risks during Oracle Cloud ERP Implementation

by admin | May 30, 2022 | Blogs, ERP Mastermind Forum, For Business Users

Unmanaged risks can easily prevent a project from achieving objectives or even cause it to fail to succeed. Risk management is important during project initiation, planning, and execution; well-managed risks significantly increase the likelihood of project success. To...
Customising Success and Error Messages in Power Apps

Customising Success and Error Messages in Power Apps

by admin | May 30, 2022 | Blogs, Knowledge Articles

Author: Rahul, Consultant at Fusion Practices Being a full stack developer is not an easy task! It has been over four years now, and front end still dazzles me, like it did when I first entered the field. As a result of my work, I was working on Microsoft Power...
Optimizing Incident Management Process while Implementing Oracle Cloud ERP

Optimizing Incident Management Process while Implementing Oracle Cloud ERP

by admin | May 23, 2022 | Blogs, Managed Support Services

Fusion Practices uses an incident model streamlining the process in its implementation of Oracle Cloud ERP and reduces risk with a formal ticketing process with prioritisation, categorisation, and Service Level Agreement (SLA) requirements. Our support team...
Fusion Practices’ knowledge database for Managed Support in Oracle Cloud ERP

Fusion Practices’ knowledge database for Managed Support in Oracle Cloud ERP

by admin | May 23, 2022 | Blogs, Managed Support Services

For the customers that Fusion Practices provides managed support services, we often see that similar kind of issues may be reported. It is important to find permanent fixes to these issues to bring the ticket count lower. In some other cases, we see situations where...
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