Firstly let’s try to understand: Why Oracle Created Journeys feature in HCM Cloud
Oracle recognised the need for a guided, and personalised approach to human capital management (HCM) allowing employees to feel a part of the organisation and its culture whilst allowing them to interact with HR platforms in intuitive ways, completing various tasks, sharing information requested etc. Oracle, therefore, created the Journeys feature in Oracle HCM Cloud. This capability provides step-by-step workflow guidance across an enterprise for the staff allowing them to do various tasks that are associated with a journey whilst ensuring collaboration with their managers or HR department or other departments. Journeys therefore can be designed to embed company culture into every engagement flow with employee and provide detailed guidance on how to navigate various HR tasks, thus enhancing the overall employee experience.
What are the key capabilities of Oracle Journeys feature?
Some of the key capabilities are:
Personalised Workflow Guidance:
Oracle Journeys provides step-by-step guidance for various tasks related to employees’ lives, careers, and work. These tasks can range from daily HR tasks like leave application to major life events like parental leave or relocation.
Contextual Guidance:
It offers contextual guidance that provides information relevant to the task at hand. This could be in the form of interactive videos, embedded FAQs, and additional information that simplifies the process and provides clarity.
Integration with HR processes:
Oracle Journeys is built to work seamlessly with other HR processes such as recruitment, onboarding, offboarding, sickness, relocation, eligibility for benefits, ensuring that tasks can be completed efficiently without the need to switch between different platforms.
Journey Creator:
HR teams can use the Journey Creator to build custom journeys that align with their organisation’s specific processes and policies. This includes the ability to define tasks, assign eligibility, and automate assignment of journeys.
Collaboration Tools Integration:
Oracle Journeys can be accessed and used via various collaboration tools like Slack and Microsoft Teams with integrated Oracle Digital Assistant, allowing employees to complete tasks without leaving their preferred workspaces.
E-signature and Questionnaire Functionality:
It includes functionality for E-signatures and questionnaires, allowing employees to provide consent or feedback, and HR administrators to collect necessary data.
Infusion of Company Culture:
Oracle Journeys allows companies to infuse their culture into every engagement, ensuring that employees understand and resonate with the company’s values and objectives.
Analytics and Reporting:
It also provides analytics and reporting capabilities, giving HR teams insights into journey completion rates, popular journeys, and more, which can help in improving and optimising the employee experience.
How do Oracle HCM Cloud Journeys Benefit Employees
Oracle HCM Journeys puts employees at the forefront by providing personalised guidance for critical tasks related to their life, careers, and work. The platform offers immersive experiences that guide employees through various processes like volunteering, absence management, maternity, paternity, sickness and onboarding etc. Employees can access interactive videos, embedded FAQs, and contextual guidance that make the processes simpler, more informative, and more engaging.
How do Journeys Benefit Managers
For managers, Oracle HCM Journeys offers an efficient way to handle various HR tasks such as promoting an employee, managing absences etc. For example, it also provides contextual guidance, such as rules around promotion dates, allowing managers to make informed decisions and avoid potential errors. All this frees up managers’ time, allowing them to focus more on strategic tasks.
How do Journeys Benefit HR Administrators
From an HR administrator’s perspective, Oracle HCM Journeys provides powerful tools to create and manage personalised workflows. HR administrators can design and tailor the HR tech to meet the specific needs of their organisation. The platform also offers features such as E-signature and questionnaire functionality, making the administration of HR tasks seamless and efficient.
Why Organisations Must Consider Implementing Oracle HCM Journeys
Oracle HCM Journeys is a game-changer in human capital management. It offers a personalised, and guided approach to HR tasks. Implementing Oracle HCM Journeys can lead to increased engagement, productivity, and satisfaction among employees. Additionally, it can result in smoother HR operations and more efficient processes. By integrating company culture and values into every engagement, it can also reinforce the company’s brand identity and values among employees.
How it Can Improve New Employee Onboarding Process
The onboarding process is a critical phase in an employee’s journey. Oracle HCM Journeys can significantly enhance this process by providing a personalised and guided experience to new hires. From providing consent to share personal information to completing a new hire survey, uploading documents that are requested, and filling up forms that are required, every step is designed to be simple, interactive, and informative. This can lead to a smoother transition for new hires and a positive initial impression of the organisation, thereby increasing the likelihood of successful onboarding and retention.
How it Can Improve Employee Absence Entry Process
Managing absences is a common HR task that can be complex and time-consuming. With Oracle HCM Journeys, this process is simplified and personalised. Employees are guided through the process, with contextual guidance provided at each step. This ensures that the correct procedures are followed, minimising errors and enhancing efficiency. The platform even offers options for different types of absences, such as parental leave, annual leave, or volunteering leave, providing a more personalised and user-friendly experience.
Overall speaking Oracle HCM Journeys is a comprehensive tool designed to enhance the overall employee experience, streamline HR tasks, and drive efficiencies across an organisation. By implementing this feature, organisations can foster a more engaged, productive, and satisfied workforce, thereby driving organisational success. Contact us if you need help in implementing these capabilities.
